LuxeLife · Helphelp.luxelifeapp.com

Disable now

Screen: Projects — a project card, Away from home.

What it is

The Disable now button in the Away from home cell, shown while it is Active. It opens Disable Away from home.

What to enter

Click it. Type the 6-digit code from your authenticator app in the Authenticator code box. Then press Disable now in the pop-up.

What it changes

For the dealer: The cell reads Disabled · <who> · <time>. A line is written to Deploy history: who and when.

For the home: Every phone away from home is cut off at the hub's next check-in (within about a minute). At home, everything keeps working.

In the app: Phones away from home stop reaching the house. Phones at home keep working.

If it goes wrong

Still stuck? Ask