Disable now
Screen: Projects — a project card, Away from home.
What it is
The Disable now button in the Away from home cell, shown while it is Active. It opens Disable Away from home.
What to enter
Click it. Type the 6-digit code from your authenticator app in the Authenticator code box. Then press Disable now in the pop-up.
What it changes
For the dealer: The cell reads Disabled · <who> · <time>. A line is written to Deploy history: who and when.
For the home: Every phone away from home is cut off at the hub's next check-in (within about a minute). At home, everything keeps working.
In the app: Phones away from home stop reaching the house. Phones at home keep working.
If it goes wrong
- That code is not right. Nothing was changed.: the code was wrong or too old. Type the new code from your authenticator app.
- Away from home cannot be switched yet: its database step has not been run. Nothing was changed.
- It changed while this was being done. Nothing was changed; open the card again.
- Could not reach LuxeLife — nothing was changed.: the internet or LuxeLife did not answer. Try again.
- Shown only to the account owner or a company admin.