IR by Global Caché or Crestron

Where: Configurator → Room Devices → the room → the source's port → IR

Two ways to send IR

A set-top box or an AC with only an IR remote can be sent IR by:

• Crestron — the hub presses a Crestron join; the Crestron program fires the IR.
• Global Caché — the hub sends the IR code straight to the Global Caché unit on the house network (port 4998). No Crestron needed. It works in a KNX-only home too.

Models: iTach IP2IR, GC-100-06, GC-100-12, Global Connect / Flex. Each unit has IR ports 1–3.

Where the codes live

• The Global Caché unit stores no codes.
• The codes are kept in the home's project, per button.
• At Save & Deploy the codes go to the hub. When you press a button, the hub sends that code.
• Learn each button. Ready-made codes are not available yet.

Code formats accepted

• A Global Caché sendir line, or only its numbers (frequency, repeat, offset, pulses).
• Pronto hex that starts with 0000 (learned Pronto). Other Pronto codes are refused.

Each code is checked before it is kept. A bad code is not kept and the reason is shown, for example carrier frequency outside 15–500 kHz.

Set up a set-top box by Global Caché

1. Open Room Devices, the room's TV or amplifier, and the port tile of the source.
2. Choose IR.
3. Press the IR · … button to open the IR pop-up.
4. IR sent by: choose Global Caché.
5. Unit: pick the unit, or + New Global Caché unit…. Fill Name, Model, Address (for example 192.168.1.40). Press Add.
6. IR port: the port where the IR emitter is plugged (Port 1–Port 3).
7. For each button, press Learn. Point the remote at the Global Caché, press the button, and paste the code it learned. Press Keep code.
8. Press Done. Then Save & Deploy.

Each button shows ✓ code, learned, missing or bad code. The phone remote shows only buttons that have a code.

Air conditioner by IR

1. In Room Devices, the AC: System → IR.
2. IR sent by: Global Caché or Crestron.
3. Fill the code table: tabs Cool · Heat · Dry · Fan · Auto · Power off. Each cell is one temperature (16–30) × one fan speed (Low, Mid, High, Auto).
   • With Global Caché, a cell holds an IR code.
   • With Crestron, a cell holds the join that fires that code.
4. Save & Deploy.

An IR AC never reports back. The app shows what was last sent, with an IR badge. The hub sends the full code for the state on screen (for example 23 · Cool · Mid). A missing code is refused: the app shows Couldn't send.

If it goes wrong

1. Check the unit Address is right and the unit is on the house network.
2. Check the emitter is on the IR port you chose.
3. Button shows missing or bad code: learn it again.
4. connector … is busy: the unit is sending another code. Try again.
5. this Global Caché model cannot learn IR: learn with another unit.
6. Still failing? Ask at help.luxelifeapp.com with the room and button.