LuxeLife · Helphelp.luxelifeapp.com

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Where: App → Sign-in → connection problem screen (for example This is not your home's hub), round arrow top-left

What it is

The round back arrow at the top-left. Every screen before sign-in has one. It is the way out of the wrong home.

Steps

  1. Tap the arrow.
  2. In the LuxeLife app you go to the app's Homes list. In a web browser you go to the dealer portal.

What it changes

On this phone: The connection to this home is closed. Nothing is wiped: every home, sign-in and hub address stays. (Sign out is the one that clears you.)

In the home: Nothing. It does not reach the hub.

If it goes wrong

Still stuck? Ask